Crisis-proof business planning - Service Design Day at MOME
On the day before, on 24 November, Hungarian product and service designers will come to the MOME Campus to share their knowledge on the Service Design Day. The nearly fifty speakers will present intriguing business innovation, product and service design cases such as Roche, Tv2 Stream, Hungarian Telekom, OTP, kifli.hu or szállás.hu.
According to service design professionals, the best strategy in an uncertain business environment is to reinvent processes and services/products with the customer in the focus, improving customer experience while optimising operations. Corporate executives, business consultants, service design professionals and teachers, and everyone attracted to this new and increasingly recognised field and wanting to refresh their professional toolset will convene for theService Design Day on Thursday, 24 November.
The event taking place at MOME Campus will feature some of the teachers and staff from the university that stands for design awareness. Speakers will include Vice Rector for Strategy and project lead of the University of the Future project Dániel Barcza, Head of Strategic Partnerships at the MOME Innovation Center Dalma Berkovics, social design researcher Bori Fehér, teacher at MOME Open Ákos Csertán and training development programme lead Máté Barna.
The Virtual Agile Community of Practice online conference sharing some unique professional insights will take place on 25 November. Speakers will include star professionals such as iconic senior consultant of Scrum.Inc right-hand man of Jeff Sutherlandand co-author of Scrum@Scale Guide Avi Schneier, business agility lead of Accenture Germany, Scrum@Scale trainer and founder of Berlin Agile Meetup Thoralf Klatt, who lead the global corporate agile transformation for companies such Siemens, IBM, or Daimler, Enterprise Agile Transformation Leader of Boeing Debbie Brey, Principal Agile and Product Coach at John Deere and Scrum Trainer Jen Olderog, renowned Product Coach, OKR consultant, and co-author of the book Scaling Done Right Luiz Q Quintella, Interim Leader (Dutch Railways, CapitalBox, Dutch Post), Agile Coach, Agile Leadership Expert, and author of the highly successful book Agile Leadership Toolkit Peter Koning, and co-author of the agile bestseller Sooner Safer Happier, former head of Barclays’ global CoP and current Business Agility Coach & Trainer of Nationwide Building Society Zsolt Berend.