Service design demands an attitude similar to that required in other fields of design. Creativity, empathy and the ability to collaborate are also key requirements, as are systems-thinking, a holistic approach, and the ability to involve various stakeholders. In addition to imparting service design methods, the training also focuses on the comprehensive development of these competencies. Our courses involve both practical projects as well as lectures that provide solid theoretical foundations. Our students participate in made-up and real-life service design tasks. By the time they complete the programme they are able to compile a portfolio based on their projects, which they can use to apply for service design positions in Hungary or abroad.

The programme is a correspondence course, with both in-person and online sessions. This means students can complete it while working. Both semesters begin with an intensive, four-day workshop. After this full-day sessions are held every other Friday in person at the MOME campus. On weeks when there is no in-person instruction, we hold online sessions on Thursday evenings between 5:00 p.m. and 8:00 p.m., when students participate in theoretical lectures and consultations. In addition to in-situ classes, the courses also require students to complete tasks at home alongside independent research. The courses start in September every year and last until June.