Moholy-Nagy University of Art and Design | Design Institute

Service Design

External lecturers
In addition to foundational methodological courses and advanced courses, we also focus on introducing fields connected to service design, such as research methodology, visual techniques, strategic planning, participative design and organisational development.
Type of course
Part-time training
1 years
2 semesters
Professional Qualification
Hungarian state funded
Applications soon
750 000 HUF / semester See in details
Tuition fee applicable
Design Institute
Career opportunities
Social media links
Fanni Csernátony
Service design is a dynamically developing profession, both in Hungary and abroad. An increasing number of companies and institutions are looking for service designers to ensure that the user experience of the services they provide, as well as their internal processes, are logical, well thought-through, efficient and user friendly. As part of the process, designers create sustainable, well-functioning solutions and optimal experiences for both clients and service providers.
Service design demands an attitude similar to that required in other fields of design. Creativity, empathy and the ability to collaborate are also key requirements, as are systems-thinking, a holistic approach, and the ability to involve various stakeholders. In addition to imparting service design methods, the training also focuses on the comprehensive development of these competencies. Our courses involve both practical projects as well as lectures that provide solid theoretical foundations. Our students participate in made-up and real-life service design tasks. By the time they complete the programme they are able to compile a portfolio based on their projects, which they can use to apply for service design positions in Hungary or abroad.
The programme is a correspondence course, with both in-person and online sessions. This means students can complete it while working. Both semesters begin with an intensive, four-day workshop. After this full-day sessions are held every other Friday in person at the MOME campus. On weeks when there is no in-person instruction, we hold online sessions on Thursday evenings between 4:00 p.m. and 8:00 p.m., when students participate in theoretical lectures and consultations. In addition to in-situ classes, the courses also require students to complete tasks at home alongside independent research.


In the theoretical module, we focus on learning through case studies. We also hold design theory lectures and introduce ...

In both semesters, students complete a complex design task in small groups. This allows students to deepen their knowled...

Becoming a good designer is not just about learning the most popular methods. Knowing journey mapping without systems th...


MOME is the first university to launch a Service Design further training in Hungary. Service design is a dynamically developing profession, both in Hungary and abroad, with a steadily growing demand from companies and institutions for service designers to improve the user experience of the services in terms of logic, efficiency, and ease of use.


2023.06.01 17:00
2023.05.01 20:00

The International Service Design Day takes place on 1 June. To mark this occasion, we invite everyone interested in the subject for an inspiring discussion with Hungarian experts about the most pressing dilemmas currently faced by the Service Design industry.


assistant lecturer, Head of BA programme, doctoral student


doctoral student, training development programme lead


master instructor

Head of MA programme, assistant lecturer
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Higher Education Institutions
9 Zugligeti St,
Budapest, 1121